Frequently Asked Questions

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How many contaminants does the PUR Faucet filter reduce?
PUR Faucet Filtration Systems are certified by NSF International to reduce 72 contaminants and substances, including Lead, Mercury, sediment, chlorine (taste and odor) and its by-products, which is more than any other brand.

I need help Installing my PUR Faucet Filtration System.
PUR Faucet Filtration Systems are equipped with a built-in adapter for cleaner, great-tasting water straight from your faucet.

To install, simply remove the faucet aerator and position the device so that the CleanSensor™ Monitor is facing you. Finger-tighten the threaded mounting nut, turning counterclockwise.

My Faucet Filtration System is not properly attaching to my faucet.
PUR Faucet Filtration Systems fit most standard faucets. If you do not own a pull-out faucet and have tried the included adapters, an additional adapter kit extension including adapters 4,5 and 6 can be requested. There is no cost for the kit, just pay for shipping.

What do the lights on my CleanSensor™ Monitor indicate?
The filter change light changes color depending on how long filter has been in use or how much water has been filtered. Your Filter will reach end of life at 100+ gallons or 90+days. The green light will flash 6 times as you begin to use the filter. Yellow indicates the filter will need to be replaced soon while Red indicates the filter should be replaced immediately. Replacement of the filter cartridge resets the light.

I need help installing a new filter
Once a filter has reached the end of its expected life, it should be changed. Simply twist open the cover and remove the old filter. Insert a new filter into the device and twist to replace the cover. it is important to run cold water through the filter for five minutes before use.

Lights on my filter are not resetting.
We recommend that you manually activate the lights on initial install. To do so, twist open the cover and press the button inside of the unit for a couple of seconds. Lights will blink on the front indicator. Reinsert filter. If, at this point, the light does not activate, please contact us.

I am not able to pair my phone to my Filtration System.
Download and open the PUR App (iPhone, Android). Make sure Bluetooth is enabled on your smart device and that your smart device is in close enough proximity of your PUR filtration system. Turn on your faucet ensuring filtered water is running through your system.

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Fill Out The Form Below Or Call 800-511-1463 To Order Your PUR Faucet Filtration System w/ Bluetooth Now!
STEP 1: Select PUR Faucet Mount

PUR Faucet Filtration System - $75 VALUE!

  • Chrome PUR Faucet Mount with Bluetooth
  • MineralClear® Water Filter
  • Adapter Kit
  • Deluxe Swivel Upgrade
  • Fruit Infusion Water Bottle
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Order Replacement Filters (optional)
PUR MineralClear® Replacement Water Filters (3-pack)
Adding just a single pack gives you a 1 YEAR SUPPLY of PUR water.
PUR water
for less than
$4 a month!
Replacement filter
$32.99 plus FREE SHIPPING
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Up to 9 months/300 gallons supply.

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Order your PUR Ultimate Bluetooth Swivel Faucet Mount for just $49.99 plus FREE SHIPPING and receive a FREE Fruit Infusion Water Bottle with your order!

Compatible with most standard faucets. Not compatible with pull-out or hand-held faucets.

60 Day Money Back Guarantee. Sales tax will be applied where applicable.

*As of 4/16/19, based on comparison of PUR faucet filter Model RF-9999 vs the leading pitcher filter Model OB03.